This is my profileContact via CazVidJoselin
Bilingual Medical Interpreter with 5+ years in healthcare and customer support
Contact
Competencies
Supported remote medical consultations and patient interactions through telehealth platforms.
Facilitated clear and empathetic communication in both languages for healthcare and customer service environments.
Handled booking, cancellations, and modifications efficiently within aviation and hospitality contexts.
Resolved inquiries and concerns with professionalism across medical, airline, and hotel industries.
Generated reports, maintained records, and coordinated schedules using advanced skills in Office applications.
Education
Languages
Summary
Experienced bilingual professional with expertise in medical interpretation, customer service, and administrative coordination across healthcare and travel domains.
Key Achievements
- Delivered precise bilingual support via VRI/OPI, ensuring patient comprehension and compliance with medical protocols.
- Managed complex reservations and inquiries using Amadeus, demonstrating technical proficiency and attention to detail.
- Provided administrative support, including data entry, scheduling, and documentation, enhancing operational efficiency.
Experience
SPANISH & ENGLISH MEDICAL INTERPRETER (VRI/OPI)
Delivered bilingual customer support through phone and chat for international passengers., Managed reservation systems (Amadeus) and processed changes, cancellations, and inquiries., Applied aeronautical guidelines and protocols to ensure compliant communication., Resolved urgent and sensitive...
BILINGUAL CONTACT CENTER AGENT
BILINGUAL ADMINISTRATIVE ASSISTANT
Provided bilingual assistance (English–Spanish) to international guests, ensuring clear communication and exceptional service., Handled high-volume phone, email, and in-person inquiries with professionalism and efficiency., Coordinated reservations, special requests, and scheduling with multiple...