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Joseph
Data Analyst with 8+ years of experience in analyzing revenue and logistics
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Competencies
Applied data analysis skills to assess KPIs, revenue, and logistics operations.
Handled customer contact and support at THE RESULTS COMPANIES, improving service delivery.
Engaged in sales and revenue analysis, supporting business growth at STARTEK and ENERTECH GROUP.
Coordinated deliveries, pickups, and international vendors, ensuring timely operations.
Supervised sales teams and managed dispatch requests to streamline processes.
Education
Summary
Professional with over 8 years in data analysis, logistics, and customer service, with proven role progression and skill diversity.
Key Achievements
- Progressed from Customer Service Advisor to Supervisor and Subject Matter Expert at THE RESULTS COMPANIES
- Managed multiple dispatch requests efficiently, improving communication and operational flow
- Contributed to revenue analysis and vendor coordination in the energy sector at ENERTECH GROUP
Experience
Financial and Data Analyst
Contacting Customers, Revenue and Pricing Analysis in different Areas, Contacting International Vendors, Logistic Operations
Data Analyst, KPI’s Analyst, Supervisor, Subject Matter Expert, Agent
Customer Service Advisor, Subject Matter expert, Data analyst, Sales and Revenue Analyst, Sales Supervisor, Assistant Manager, Sent to open a site to Phillipines.
Sales Representative
Sales representative, Sales Champion, Internal Agent Advisor