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Joshua
Customer Service Specialist with 5+ years in Airlines & Telecom
Video resume
Customer service
Flight attendantn•The main job of a cabin crew member is to be in charge of safety on board of the aircraft as well as good interaction skills with passengers and good customers service skills.nnCall enter agent n•My role on this position was to collect the customer cell phones bills and at the same time give a good customer service in a Fast, respectful and efficient way in order to achieve all the necessary results.nnnnnnn
Contact
Panamá, Panamá, Panamá
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered effective and respectful service in airline and telecom sectors, focusing on client satisfaction.
Communication SkillsAdvanced
Demonstrated strong interaction abilities with passengers and customers, ensuring clear and respectful exchanges.
Safety ProtocolsIntermediate
Ensured passenger safety onboard flights as a cabin crew member, following safety procedures diligently.
Billing & Transaction HandlingIntermediate
Managed customer billing inquiries efficiently, providing prompt and respectful service.
Summary
Experienced in delivering high-quality customer interactions across different service industry sectors, including airlines and telecommunications.
Key Achievements
- Accumulated over five years of customer service experience, including airline safety and telecom billing roles.
- Served as a cabin crew member ensuring passenger safety and providing excellent customer interaction.
- Handled customer billing inquiries efficiently in a fast-paced call center environment.
Skills
Customer ServiceCommunication SkillsSafety ProtocolsBilling & Transaction Handling
Published on CazVid - Jul 3, 2025