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J

Joshua

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San Pedro Sula, Cortés Department, Honduras
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Competencies

Microsoft SuiteIntermediate

Demonstrated experience with Microsoft Suite.

Customer ServiceIntermediate

Demonstrated experience with Customer Service.

Technical SupportIntermediate

Demonstrated experience with Technical Support.

Design CreativityIntermediate

Demonstrated experience with Design Creativity.

Education

Bachelor in Arquitecture
Centro Cultural Sampedrano USAP (Universidad de San Pedro Sula)
Completed 2025
BTP Computer Science
Completed 2022

Experience

Customer Care Representative

ITEL BPO
Feb 2023 - May 2023

Provide member assistance for package delivering and status of online orders.

Technical Support Associate

ALORICA

Tier 1 Agent responsible for online educational platform support., Temporary QA (Quality) for Tier 1 Technical Support wave 1., Customer Satisfaction Advocate - providing Tier 1 assistance for elder members offering insurance services.

Skills

Microsoft SuiteCustomer ServiceTechnical SupportDesign Creativity
Published on CazVid - Jul 3, 2025
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