This is my profileContact via CazVidJosue
Claims and Customer Service Specialist with 5+ years in Insurance and Tech
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Competencies
Handled insurance claim intake, analysis, and follow-up to ensure proper processing.
Reviewed import documentation, purchase orders, and product labels to ensure accuracy and compliance.
Organized project documentation, coordinated with suppliers, and maintained production workflows.
Provided customer service and technical support, resolving issues efficiently across multiple roles.
Contributed to manufacturing projects through 3D modeling and engineering collaboration.
Education
Languages
Summary
Dedicated professional experienced in insurance claims, import documentation review, and technical support, with a proven ability to manage multiple responsibilities effectively.
Key Achievements
- Managed claim intake, analysis, and documentation for insurance claims at Integon, ensuring compliance and accuracy.
- Reviewed import documentation, purchase orders, and labels, maintaining account accuracy for Coppel.
- Coordinated manufacturing projects, maintaining documentation and ensuring timely delivery with Timsa and Industrial Metal.
Experience
Claims-FNOLNG-Assoc.II
Served as the first point of contact for policyholders, claimants, and vendors, managing the intake and registration of accident-related claims., Gathered, analyzed, and coded critical information accurately to ensure proper claim creation and follow-up., Delivered clear and timely information to...
Import Documentation Reviewer
Reviewing purchase orders, invoices, and import documentation, Reviewing product labels, Contacting suppliers through phone and email, Responsible for managing the account related to the purchase of baby products.
Jr. Engineer
Communicate information about the manufacturing of projects, production drawings, and 3D modeling to internal teams and external suppliers, Organize and maintain project documentation, including quotes and contracts, Coordinate with suppliers to ensure timely delivery of materials.
Product Engineer
Collaborated with internal teams to provide information about project manufacturing, production drawings, and 3D modeling, Prepared and maintained project documentation, including quotes and contracts, Coordinated with suppliers to ensure timely delivery of materials.
Customer Service Agent
Provided customer service and technical support for cellphone-related issues, Troubleshoot and resolve customer issues in a timely manner.