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Customer Service & Sales Professional with diverse experience
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Competencies
Provided support and assistance to clients, ensuring positive experience at Telus Communications and Allied Global.
Engaged in sales roles at Conduent Inc. and Telus Communications, focusing on client engagement and product promotion.
Leveraged soft skills like positive reinforcement and assessment strategies to facilitate effective team interactions and customer negotiations.
Managed multiple responsibilities efficiently, demonstrating strong organizational skills in fast-paced environments.
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Summary
Experienced professional skilled in customer service, sales, and soft skills development. Adept at multitasking and team collaboration, with a strong foundation in client engagement and problem solving across telecommunications and support sectors.
Key Achievements
- Progressed through roles in customer service and sales, gaining broad industry exposure.
- Demonstrated proficiency in soft skills including organization, multitasking, and teamwork across multiple organizations.
- Handled customer interactions at Telus Communications and Allied Global, contributing to problem-solving and client satisfaction.