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Juan
Call Center Professional with 12+ Years in Customer Service and Support
Video resume
Licenciado
More than 12 years of experience in call center industry. I have worked for Sitel, Concentrix, Inspiro, Ibex and others.nnI have my office in my house to provide the best asisstance for your customers.n
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided assistance and support to customers across various call center roles, ensuring customer satisfaction.
Technical SupportIntermediate
Supported customers by troubleshooting and resolving technical issues effectively.
SalesIntermediate
Engaged customers in sales processes, promoting products and services to meet customer needs.
Appointment SettingBeginner
Scheduled appointments and managed calendars to facilitate client engagement and service delivery.
Summary
Experienced professional offering comprehensive customer service, technical support, and sales expertise, with a dedicated home office setup for optimal client assistance.
Key Achievements
- Accumulated over 12 years of diverse experience across leading call center companies including Sitel, Concentrix, Inspiro, and Ibex.
- Gained comprehensive expertise in customer service, sales, technical support, and appointment setting roles.
- Established a dedicated home office to enhance service quality and customer support capabilities.
Skills
Customer ServiceTechnical SupportSalesAppointment Setting
Published on CazVid - Jul 3, 2025