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Juan

Customer Service Representative with call center experience in credit industry

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Guatemala City, Guatemala, Guatemala
Available on CazVid
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Competencies

ReadingIntermediate

Utilized fast reading skills to efficiently process and understand information during customer interactions.

NumericalBeginner

Applied basic numerical skills to assist with credit-related customer questions.

TechnologicalIntermediate

Utilized technological tools and systems relevant to call center operations.

InterpersonalAdvanced

Maintained good personal relationships and effective communication with customers.

Work EthicAdvanced

Consistently demonstrated proactive approach in meeting customer needs and responsibilities.

Education

Bachellor’s degree in science and letters
Colegio Decroly Americano
Completed June of 2023

Languages

Spanish100%
English95% Spoken and written

Summary

Dedicated customer service professional with experience in credit card support and strong interpersonal skills.

Key Achievements

  • Handled credit card customer inquiries at Costco's call center
  • Demonstrated proactive work ethic in customer service roles
  • Developed strong interpersonal skills through client interactions

Experience

Customer Service Representative

24/7 (Call Center)

Worked in the Credit card department for Costco.

Skills

ReadingNumericalTechnologicalInterpersonalWork Ethic
Published on CazVid - Jul 3, 2025
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