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Data Analyst with 5+ years of expertise in data-driven insights and reporting
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Competencies
Expertise in analyzing datasets to extract actionable insights and inform business decisions.
Proficient in writing complex queries for data extraction, transformation, and reporting purposes.
Skilled in creating dashboards and reports using tools like Tableau and Power BI.
Extensive experience using Excel for data manipulation, analysis, and automation via macros.
Education
Summary
Data analyst with over 5 years of experience in transforming complex data into strategic insights. Skilled in SQL, data visualization, and reporting, with a track record of supporting business growth.
Key Achievements
- Developed comprehensive dashboards that improved decision-making efficiency across departments.
- Streamlined data collection processes, reducing reporting time by 30%.
- Led data analysis projects supporting strategic initiatives resulting in cost savings.
Experience
Agente de ventas y especialista de hoteles
Agente de ventas por chat y servicio al cliente en servicios de internet y telefonía del hogar.
Atención al cliente
Enfocado en soporte para aplicaciones de banco.
Agente de ventas
Soporte de conductores en agencia delivery y atención a los mismos.