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Juan
Operations Analyst
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Competencies
Experiencia demostrada en KPI Monitoring.
Experiencia demostrada en Performance Analysis.
Experiencia demostrada en Data Reporting.
Experiencia demostrada en Power BI.
Experiencia demostrada en Dashboard Development.
Education
Languages
Summary
Operations Analyst buscando nuevas oportunidades
Experience
Operations Analyst
Analyze 10+ operational KPIs in real time to support business and strategic decisions.. Develop performance and financial reports for leadership teams.. Automated reporting processes, reducing manual workload and improving efficiency.. Built interactive dashboards in Power BI for performance tracking and insights.. Conduct workforce and resource allocation analysis to optimize operations.
Customer Service Representative (English)
Delivered support to international clients in English under strict KPIs.. Managed high-volume cases in fast-paced operational environments.