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Juan
Customer Service & Sales Specialist with 3+ years in Banking & Digital Marketing
Video resume
Customer Service Representative
I'm bilingual worker (spanish and english). I'm Business Administrator and Technologist in International Negotiation. nCurrently, I have experience in commercial advice, customer service, data analysis, B2B-B2C negotiations, and digital marketing strategies; specially in companies in the financial sector (Banking). In turn, this experience has allowed me to develop skills in 3 main areas such as: Customer Services, Digital Marketing and Sales. nI'm looking for a new opportunity for my profession
Contact
Manizales, Caldas Department, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided bilingual support and assistance to clients in banking and financial services
Sales & NegotiationIntermediate
Engaged in B2B and B2C negotiations to facilitate business growth and client retention
Digital MarketingIntermediate
Assisted in developing digital marketing strategies within the financial sector
Data AnalysisBeginner
Applied data analysis skills to support commercial advice and customer insights
Teamwork & LeadershipAdvanced
Demonstrated high teamwork skills and leadership in fast-paced customer service environments
Summary
Business Administrator with experience in customer service, digital marketing, and negotiations within the financial sector. Skilled in teamwork and leadership.
Key Achievements
- Gained experience in customer service, data analysis, and B2B-B2C negotiations within financial sector companies
- Contributed to digital marketing strategies and commercial advice for banking clients
- Worked in fast-paced environments like Teleperformance and Rapipay, demonstrating adaptability and teamwork
Skills
Customer ServiceSales & NegotiationDigital MarketingData AnalysisTeamwork & Leadership
Published on CazVid - Jul 3, 2025