This is my profileContact via CazVid
Juan
Customer Service Representative with 2 years of consumer service experience
Video resume
Customer service representative
Based on my experience, I can deliver perfect and fluent customer service to people that are expecting the best solutions to any kind of problems, using communicative skills and empathy and having the best manner to conduct issues to the best course of interaction
Contact
Santa Isabel, Tolima, Colombia
Open to remote
Available on CazVid
Competencies
Communication SkillsAdvanced
Utilized clear and empathetic communication to address customer concerns.
Customer ServiceAdvanced
Provided solutions and support to customers, ensuring satisfaction and trust.
Problem SolvingIntermediate
Assisted in resolving customer issues efficiently and professionally.
EmpathyAdvanced
Applied empathy to understand customer needs and deliver tailored solutions.
Summary
Experienced customer service representative with nearly two years in consumer support, specializing in communication, empathy, and problem resolution.
Key Achievements
- Delivered high-quality customer service with effective communication and empathy.
- Handled approximately 12 calls per day, developing problem-solving skills.
- Developed ability to manage issues effectively and foster positive interactions.
Skills
Communication SkillsCustomer ServiceProblem SolvingEmpathy
Published on CazVid - Jul 3, 2025