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Customer Support and Interpretation Specialist with Diverse Experience
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Competencies
Applied technical skills in managing and troubleshooting data networks to ensure smooth operation.
Handled customer inquiries and provided solutions across social media and support channels.
Provided accurate and timely interpretation services for various subjects in multiple settings.
Performed translation of foreign prescriptions and documents to facilitate communication.
Utilized Adobe Photoshop and Adobe Editor for digital content editing and management.
Education
Languages
Summary
Experienced customer support analyst and interpreter with a focus on delivering professional, accurate, and timely services across healthcare, social media, and technical domains.
Key Achievements
- Managed navigation permits and case resolution at INTERLAN S.A.S, ensuring timely service delivery.
- Provided professional interpretation services across multiple projects, maintaining accuracy and timeliness.
- Supported Lyft's customer inquiries via social media, improving response quality and client satisfaction.
Experience
Trainer
Regent and Case Auxiliary
Receipt and foreign prescriptions, Translation
Technical Support Analyst to the End User
Management of navigation permits, Translation if customer required it, Timely management of cases in the chain platform
Lyft Agent
Understand and provide a solution for customer’s inquiries and concerns through social media channels for client Lyft.
Interpreter
Provide professional interpretation services on different subjects in a timely and accurate management
Interpreter
Provide professional interpretation services on different subjects in a timely and accurate management