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Juan
Social Media & Account Manager with 10+ years in marketing and client relations
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Competencies
Handled social media platform updates, content planning, and campaign monitoring
Ensured high client satisfaction, retention, and coordinated multi-department workflows
Directed sales teams, developed commercial strategies, and managed key accounts
Analyzed performance metrics, KPIs, and CRM reports to inform decision-making
Specialized in operational strategies and managing complex databases, with a focus on analytics
Education
Summary
Gustavo Sanchez leverages over a decade of experience in social media management, client relations, and sales to drive engagement, satisfaction, and business growth. Skilled in analytics, strategic planning, and team leadership.
Key Achievements
- Managed and optimized social media profiles, increasing engagement and brand reach
- Led client account management with a focus on satisfaction and retention across multiple projects
- Directed sales teams, developed strategies, and managed key client relationships to meet and exceed targets
Experience
FREELANCE SOCIAL MEDIA MANAGER
Managed and updated social media profiles (Instagram, Facebook, and others)., Planned and published content to increase engagement and brand reach., Created and monitored Meta Ads campaigns to promote products or services., Analyzed metrics and prepared performance reports.
ACCOUNT MANAGER
Managed residential and commercial client accounts, ensuring high levels of satisfaction and retention., Coordinated the complete sales and installation cycle, from contract signing to system activation with the utility company., Supervised the SOLO CRM platform for order tracking, purchase...
SALES MANAGER & DATA ANALYST
Directed sales teams: recruitment, training, motivation, and performance evaluation to meet and exceed quotas., Developed and executed commercial strategies aligned with company goals., Managed key client relationships and strategic accounts., Analyzed KPIs and CRM reports to optimize processes.,...