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J

Juan

Interpreter with 10+ years of medical and professional interpretation

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San José, San José, Costa Rica
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Competencies

Medical InterpretationAvanzado

Conducted real-time medical interpretation in person, over phone, and via video, ensuring accuracy and compliance.

Customer SupportIntermedio

Provided technical support and customer service for medical software users and healthcare clients.

Talent Acquisition & RecruitmentIntermedio

Supported recruitment efforts including candidate communication and interview scheduling at Mondelez International.

Hospitality ManagementAvanzado

Managed kitchen operations, team leadership, budgeting, and customer satisfaction in multiple hospitality venues.

InterpretationAvanzado

Performed video and over-the-phone interpretation in medical and professional settings.

Education

Business Administration & Hotel Restaurant Management
Houston Community College
Completed 1999

Languages

EnglishBilingual
SpanishBilingual

Summary

Dedicated interpreter with over a decade of experience in medical, legal, and professional settings, complemented by extensive hospitality management expertise.

Key Achievements

  • Provided in-person and video medical interpretation, ensuring HIPAA compliance and cultural sensitivity.
  • Supported recruitment processes and managed debt recovery operations across multiple roles.
  • Led kitchen operations and team management in various hospitality venues for over 15 years.

Experience

Assistant Team Lead & Interpreter

Vida Volunteer
Dec 2023 - Present

Provided in-person interpretation for volunteer healthcare teams., Supported logistics coordination and team communication.

Video Medical Interpreter

Voyce Interpreting
Jun 2022 - Mar 2025

Delivered high-quality real-time medical interpretation via video., Ensured HIPAA compliance and cultural sensitivity in all sessions.

Over-the-Phone Interpreter (OPI)

Language Services Associates
Mar 2022 - Present

Facilitated phone-based communication between medical staff and Spanish-speaking patients.

Talent Acquisition Coordinator

Mondelez International
Jan 2022 - Jun 2022

Supported recruitment efforts including candidate communication and interview scheduling.

Spanish Interpreter

Stratus / Voiance Costa Rica
Oct 2019 - Oct 2020

Interpreted over the phone in various professional settings, primarily medical.

Customer Support Agent

Kareo
Nov 2017 - Jan 2019

Provided technical support for medical software users in both English and Spanish.

Advanced Collections Manager Trainee

Client Services Incorporated
Feb 2016 - Nov 2017

Managed debt recovery operations and staff training.

Phone Interpreter

Certified Languages International
Feb 2015 - Nov 2015

Conducted professional interpretation for healthcare and legal clients.

Skills

Medical InterpretationCustomer SupportTalent Acquisition & RecruitmentHospitality ManagementInterpretation
Published on CazVid - May 17, 2026
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