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Customer Support & Operations Manager with 8+ years of diverse experience
Contact
Competencies
Provided customer support and managed client interactions across multiple roles.
Handled petty cash, inventory, and supplier logistics in a cafeteria setting.
Conducted outreach to clients and scheduled appointments in health insurance and radio program contexts.
Organized client data and created customer proposals during internships.
Managed order updates and conducted candidate outreach, including assessments at Alorica.
Education
Languages
Summary
Dedicated professional with diversified experience in customer support, inventory management, client outreach, and administrative tasks across educational, health, and media sectors.
Key Achievements
- Managed departmental tasks including cash, inventory, and customer services at Catholic University of Honduras
- Conducted outreach and scheduled appointments, effectively engaging clients in health insurance sector
- Enhanced client data management and customer proposal creation during internships and radio program support
Experience
Cafeteria Manager
Managed petty cash and inventory, Provided customer service and prepared food, Coordinated supplier dispatch and deliveries
Appointment Setter
Conducted outreach to multiple clients for health insurance, Collected customer information and scheduled appointments
Intern
Organized client data and maintained direct client contact, Created customer proposals and assisted in radio program logistics, Researched ideas for program innovation
Customer Support Agent
Managed order processing, including placement, updates, and corrections, Selected as a Recruitment Analyst due to high volume of candidate screenings, Conducted candidate outreach, administered English assessments, and presented campaign options.