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Juan

Petroleum Engineer with 1 year of oil industry experience and customer service skills

Video resume

bilingual english/spanishnDesempleado
Ingeniero de petróleos con 1 año de experiencia en oil industry, 7 meses en Amazon y 3 meses como asesor comercial de inteb

Contact

Bucaramanga, Santander Department, Colombia
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceIntermediate

Provided customer support at Amazon, resolving issues for US clients and processing refunds and replacements.

Oil & Gas OperationsIntermediate

Experience in defining drilling events, managing production formats, and monitoring well activity in oil fields.

Technical DocumentationIntermediate

Prepared operational manuals and described facilities for an oil station in Colombia.

Software ProficiencyIntermediate

Utilized Wells Monitor for well tracking and managed production formats for field operations.

Communication SkillsAdvanced

Experienced in negotiation, client communication, and bilingual English/Spanish video presentation skills.

Education

Diplomado de visita médica
Eforsalud
Completed 12/2025
Ingeniero de Petróleos
Universidad Industrial de Santander
Completed 06/2018
Bachiller Técnico Industrial Especializad Electrón
Instituto Técnico Superior Dámaso Zapata
Completed 12/2009

Languages

EspañolNativo
InglésAvanzado

Summary

Petroleum engineer with 1 year of industry experience, including operational, technical, and customer service roles. Skilled in monitoring drilling activities, managing production data, and providing bilingual support.

Key Achievements

  • Identified drilling events related to Geomechanics in Intracampos Ecuador 2018.
  • Handled customer inquiries at Amazon, addressing 60 US clients daily, including refunds and replacements.
  • Managed production formats and monitored wells at VETRA Exploration & Production Colombia, including operational manual creation.

Experience

Vendedor de mostrador

Herrajes y Accesorios DJM Ltda
01/2024 - Actual

Agente teleoperador

Amazon
06/2021 - 12/2021

Atender 60 clientes de USA en un dia, Realicé reembolsos y reemplazos.

Junior de Geomecánica

Best Energy Services S.A
07/2018 - 12/2018

Identificar eventos de perforación relacionados a la Geomecánica de la lista de bloques de la ronda de Intracampos de Ecuador 2018

Aprendiz Universitario

VETRA EXPLORACION & PRODUCCION COLOMBIA S.A.S
04/2017 - 09/2017

Manejé los formatos de producción del campo Suroriente, Hice seguimiento a los pozos usando el software Wells Monitor, Hice el manual de operaciones de la estación Cohembí describiendo cada una de las facilidades., Manejé cambios de turno para los trabajadores del campo.

Mesero

CCI Greenheart
05/2015 - 08/2015

Trabajé en el verano del 2015 en Keystone Dakota del sur USA por medio del programa Work & Travel

Tutor

UIS
01/2014 - 06/2014

Trabajé como tutor de cálculo 1 y 3.

Skills

Customer ServiceOil & Gas OperationsTechnical DocumentationSoftware ProficiencyCommunication Skills
Published on CazVid - Feb 12, 2026
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