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Virtual Assistant with 5+ years in legal and customer service sectors
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Competencies
Utilized effective communication to update clients, manage cases, and coordinate with stakeholders.
Managed multiple cases, processes, and customer interactions efficiently across roles.
Provided customer service in rebate processing and legal case management to maintain satisfaction.
Handled various responsibilities including case scheduling and deadline adherence in multiple roles.
Participated in design, construction, and maintenance of pipeline systems transporting liquids.
Education
Languages
Summary
Dedicated professional experienced in legal case management, rebate customer service, and pipeline system operations. Skilled in communication, organizational tasks, and technical system maintenance, committed to supporting client and company needs effectively.
Key Achievements
- Managed personal injury claims and case updates at Van Law Firm, overseeing cases to settlement.
- Processed rebates and provided customer support at Data X Port, ensuring adherence to promotional terms.
- Designed, operated, and maintained pipeline systems at JBS Pipeline.
Experience
VIRTUAL ASSISTANT
Pre-litigation case manager., Manage personal injury claims., Lien negotiations., Update customers on case status., Requesting bills and records., Managing cases until settlement.
REBATE CUSTOMER SERVICE SPECIALIST
Customer service for rebate companies., Processing rebates for different companies., Following terms and conditions for different promotions.