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Julian

Dispatcher with 5 years of supervisory experience in customer service

Video resume

Dispatcher
Interested in being part of the selection process of dispatcher position. Thanks!

Contact

Pereira, Risaralda, Colombia
Open to remote
Available on CazVid
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Competencies

Team SupervisionAdvanced

Led and motivated customer service teams to meet performance and service goals.

Customer ServiceAdvanced

Provided support and communication to customers, maintaining service quality.

Outbound CallingIntermediate

Performed outbound calls to homeowners in the US on behalf of investors.

Target ManagementIntermediate

Set and achieved performance targets through strategies and motivational tricks.

Summary

Experienced supervisor with a focus on customer service, team motivation, and outbound communication, seeking dispatcher opportunities.

Key Achievements

  • Supervised customer service team at AT&T, ensuring motivation and achievement of targets
  • Managed team productivity and morale as a supervisor for five years
  • Conducted outbound calls to homeowners for investment outreach on behalf of Lama's Media

Skills

Team SupervisionCustomer ServiceOutbound CallingTarget Management
Published on CazVid - Jul 3, 2025
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