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Julissa
Customer Service Representative with 6 years in medical and technical support
Video resume
Customer service representative
Previous cc experience on retention, scheduler (medical and locksmith co) , early stage coll, technical support.
Contact
Choloma, Cortés, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided assistance and support to customers in medical and locksmith sectors, resolving issues effectively.
Retention & CollectionsIntermediate
Handled customer retention efforts and early-stage collections for financial accounts.
SchedulingIntermediate
Managed appointment scheduling processes for medical practices and locksmith companies.
Technical SupportIntermediate
Provided technical assistance related to customer inquiries and account troubleshooting.
Summary
Experienced customer service representative with a strong background in medical accounts, retention, scheduling, and technical support, with nearly six years of dedicated service.
Key Achievements
- Accumulated nearly 6 years of experience in customer service, focusing on medical accounts and retention.
- Managed scheduling tasks for locksmith and medical clients, demonstrating versatility across industries.
- Contributed to early-stage collections and technical support roles, supporting team objectives.
Skills
Customer ServiceRetention & CollectionsSchedulingTechnical Support
Published on CazVid - Jul 3, 2025