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Junior

Customer Service Specialist with Experience in Telecommunications and Childcare

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Santo Domingo, Nacional, Dominican Republic
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Competencies

Customer ServiceAdvanced

Experience in managing client complaints, inquiries, and product/service information at Digicel.

Problem ResolutionIntermediate

Handled technical and service-related issues to ensure customer satisfaction.

Childcare & EducationIntermediate

Provided care and educational support to infants and young children at the orphanage.

Communication SkillsAdvanced

Effectively communicated with clients and children, ensuring clear and empathetic interactions.

Education

Informatique
Academi of Art
Completed 2022

Languages

FrenchFluent
EnglishFluent
Haitian CreoleMother-Tongue
SpanishIntermediate

Summary

Experienced in client support, problem-solving, and caring for children with a focus on quality service.

Key Achievements

  • Resolved customer issues related to phones, modems, internet, and networks at Digicel
  • Provided care and education to infants and young children at His Home for Children Orphanage
  • Developed communication and problem-solving skills through direct customer and childcare interactions

Experience

Digicel
2015 - 2017

work with clients who have complaints, orders, or require information about products/services purchased from the company, Resolved issues related to, phones, modems, internet, networks

His Home for Children Orphanage
2016 - 2017

Look after infants, and young children, Teaching

Skills

Customer ServiceProblem ResolutionChildcare & EducationCommunication Skills
Published on CazVid - May 17, 2026
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