Dynamic professional with 17 years of experience in sales and customer service within the BPO industry, specializing in training and recruitment.
Expert in providing exceptional customer service and support, ensuring client satisfaction.
Advanced skills in developing and implementing effective sales strategies that drive revenue growth.
Skilled in recruiting and training sales personnel to achieve high performance in competitive environments.
Proficient in identifying issues and implementing solutions that enhance operational efficiency.
SITEL Nicaragua
Almori BPO
SITEL Nicaragua TRU
Nexus Tele services
Focus Services
Managua Call Center MCC
Diploma
Operator of Micro-computer
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