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Senior Manager / Recruiting Agent
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Competencies
Demonstrated experience with Microsoft Office.
Demonstrated experience with Google Workspace.
Demonstrated experience with Spreadsheet Updates.
Demonstrated experience with Document Management.
Demonstrated experience with Email Communication.
Education
Summary
Professional profile
Experience
Senior Manager / Recruiting Agent
Provided administrative and operational support for transportation teams, helping keep daily activities organized and on schedule.. Maintained employee and driver records and kept required documents current, accurate, and properly organized.. Scheduled meetings, coordinated calendars, communicated meeting details, and followed up with team members.. Prepared reports and updated spreadsheets to track operational information, employee/driver records, and workflow activities.. Used Microsoft Office and Google tools for spreadsheets, documents, email communication, and routine administrative tasks.. Managed email communication and coordinated information between drivers, management, and other departments.. Led recruiting activities, evaluated applicants, and supported onboarding of new drivers.. Coordinated cross-departmental onboarding activities to improve new-hire integration and retention.. Coordinated safety meetings and helped maintain a culture of accountability and responsibility.. Monitored driver performance and schedules to support reliable, timely student transportation.. Implemented systems to track route acceptance, improving operational organization and accountability.
Direct Caregiver
Supported clients with independent living skills and daily activities while maintaining accurate documentation.. Planned daily activities and coordinated transportation for clients.. Administered medications and communicated with healthcare teams to support client needs.. Provided clear documentation of daily observations and services.. Led educational groups and maintained a supportive, professional environment.. De-escalated crisis situations and used strong communication and conflict-resolution skills.
BHPP
Assisted SMI clients with independent living skills and daily routines.. Completed daily clinical documentation and maintained accurate client records.. Administered medications and supported client care needs.. Hosted educational groups and helped clients develop daily living skills.. De-escalated crisis situations while maintaining professionalism and client safety.
Customer Service Representative
Provided customer service and assisted customers with basic setup and troubleshooting issues.. Communicated clearly with customers while resolving questions and service concerns.
Caregiver
Provided care and daily living support to patients in a group home setting.. Assisted with cooking, cleaning, transportation, and other daily needs.. Educated patients on daily living skills needed to live independently.