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Entrepreneur and Customer Service Specialist with over 15 years in Retail and Hospitality
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Competencies
Proven ability to deliver exceptional client experiences across retail, hospitality, and service sectors.
Skilled in selling, upselling, and managing inventory to maximize revenue and customer satisfaction.
Experience in managing operational tasks, including billing, documentation, and team coordination.
Effective in working with teams and stakeholders to achieve organizational goals.
Education
Languages
Summary
Dedicated professional with over 15 years in sales, customer service, and business management. Skilled in client relations, administrative tasks, and team collaboration, committed to delivering excellent service and driving sales growth.
Key Achievements
- Successfully managed own business, overseeing procurement, sales, and customer service operations.
- Enhanced customer experience at PetroGaker S.R.L, handling check-ins, check-outs, and billing efficiently.
- Consistently achieved sales targets at authorized Claro distributors, boosting client engagement and sales.
- Contributed to team performance through administrative support and client relations in various roles.
Experience
Administradora de mi propia empresa
encargada de comprar mercadería para abastecer la tienda, atender a los clientes para el agente, atender a los clientes, encargada de caja
Recepción -Asistente de Gerencia
en Recepción: caja, experiencia con equipo POS, atención al cliente, realizar el check in y check out de los pasajeros, facturación, Como asistente: elaborar cheques y cancelar facturas por diferentes conceptos, hacer y llevar el registro de los depósitos bancarios, llevar registro y control de caja chica, entregar las boletas de pago al personal, realizar trámites de contratos de trabajo y reembolsos con el seguro social
ventas
Atención al cliente, caja, venta de celulares
Consultora Provisional
afiliar a los nuevos trabajadores y traspasos
Ventas
Atención al cliente, caja, asesor, venta de celulares
Apoyo Administrativo
Inspecciones a los establecimientos, charlas de sensibilización
Ventas
venta de celulares