This is my profileContact via CazVidThis profile is written in Spanish
Karla
Customer Care Advisor with 5+ years of experience in client service
Video resume
Técnico en ingeniería de sistemas informáticos
Busco empleo como asesora de atención al cliente, debido a mis experiencias previas, tengo capacidad de ordenar y delgar de acuerdo a capacidades de las personas y también tengo capacidad para atender dudas y preguntas con mente abierta y así poder resolver problemas.
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExperto
Experience managing customer doubts and providing solutions with a friendly approach.
CommunicationAvanzado
Capable of listening actively and explaining concepts clearly to diverse audiences.
Problem SolvingIntermedio
Able to resolve customer issues by evaluating situations and applying appropriate methods.
Team CollaborationIntermedio
Works effectively with colleagues to share knowledge and improve customer experience.
Learning AgilityPrincipiante
Open to acquiring new techniques and methods in customer care.
Summary
Experienced customer advisor skilled in patience, charisma, and problem-solving.
Key Achievements
- Successfully managed customer inquiries, demonstrating patience and charisma.
- Provided support to colleagues, enhancing team collaboration and problem-solving.
- Adapted to new customer service techniques, improving service quality.
Skills
Customer ServiceCommunicationProblem SolvingTeam CollaborationLearning Agility
Published on CazVid - Jul 3, 2025