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Katherine
Customer Support Associate
Contact
Competencies
Experiencia demostrada en Data Entry & Information Management.
Experiencia demostrada en Administrative Support.
Experiencia demostrada en Client Communication.
Experiencia demostrada en Sales & Customer Relations.
Experiencia demostrada en Cash Handling & Transaction Accuracy.
Education
Languages
Summary
Customer Support Associate buscando nuevas oportunidades
Experience
Customer Support Associate
Assist customers in English and Spanish through verbal and written communication, providing accurate information and resolving inquiries.. Enter and update customer information accurately in internal systems while maintaining organized records and documentation.. Follow established procedures, quality standards, and detailed instructions while managing multiple requests in a fast-paced environment.. Document interactions clearly and accurately, supporting consistent follow-up and daily operational tasks.. Adapt to process changes and learn new systems and workflows quickly while maintaining productivity and attention to detail.
Cashier & Sales Associate
Handled cash and customer transactions accurately while maintaining attention to detail and accountability.. Assisted customers with purchases, product questions, and general requests while providing professional service.. Supported sales activities, helped customers identify suitable products, and contributed to a positive in-store experience.. Maintained organized records and followed established procedures for transactions, cash handling, and daily operations.. Worked efficiently in a customer-facing environment while managing multiple tasks and maintaining accuracy.