This is my profileContact via CazVidKelebogile
Call Centre Agent with Customer Service and Communication Skills
Contact
Randfontein, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to clients in call center and retail environments, ensuring customer satisfaction.
Communication SkillsIntermediate
Demonstrated good verbal and written communication in assisting clients and staff across roles.
Time ManagementIntermediate
Managed multiple tasks efficiently in roles requiring timely data entry and customer support.
Problem SolvingIntermediate
Addressed customer issues and technical challenges effectively in various roles.
Data EntryBeginner
Performed accurate data entry and record keeping at Atvance Academy.
Education
Grade 12
Boithaopo High School
Management assistant
Taletso Tvet College
Summary
Dedicated call center agent and retail assistant with experience in customer interaction, data entry, and problem solving. Adept at managing multiple responsibilities with effective communication.
Key Achievements
- Served as a Call Centre Agent at Esurity Financial Services, handling customer inquiries and providing support.
- Worked as a Data Captain at Atvance Academy, responsible for data entry and record accuracy.
- Assisted customers as a Sales Assistant at Studio88, managing sales transactions and customer interactions.
Experience
Call centre agent
Esurity Financial services
April 2019 - April 2020
Data Capturer
Atvance Academy
April 2022 - March 2023
Sales assistant
Studio88
Skills
Customer ServiceCommunication SkillsTime ManagementProblem SolvingData Entry
Published on CazVid - May 17, 2026