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Customer Service Specialist with diverse experience in client support and legal assistance
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceIntermediate
Engaged in client support roles, addressing customer inquiries and complaints to ensure satisfaction.
CommunicationIntermediate
Utilized effective communication skills to facilitate interactions with clients and team members.
Problem SolvingIntermediate
Applied problem-solving techniques to resolve client issues during customer service activities.
TeamworkIntermediate
Collaborated with colleagues to support back-office legal operations and customer service functions.
Legal Support AssistanceBeginner
Supported legal back-office tasks, contributing to document handling and administrative processes.
Education
High school graduated
Colegio público
Completed 2015
Summary
Experienced in client support and legal administrative tasks with a focus on communication, teamwork, and problem-solving.
Key Achievements
- Provided customer support at Accedo Technologies and Teleperformance, handling inquiries and resolving issues.
- Supported legal back-office operations at Connect International, contributing to document management and case support.
- Demonstrated teamwork, problem-solving, and leadership abilities across customer service roles.
Experience
Customer Service agent
Accedo technologies
2021
Customer Service agent
Teleperformance
2022 - 2023
Back Office Legal Support
Connect International
2024
Skills
Customer ServiceCommunicationProblem SolvingTeamworkLegal Support Assistance
Published on CazVid - Jul 3, 2025