This is my profileContact via CazVidKendall
Customer Service & Technical Support with Versatile Skills
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Proactive Problem SolvingIntermediate
Applied proactive approaches to resolve customer issues efficiently and prevent recurring problems.
TeamworkAdvanced
Collaborated effectively within team settings to achieve customer satisfaction and operational goals.
Organizational SkillsIntermediate
Managed multiple customer accounts and tasks, ensuring timely and organized service delivery.
CreativityBeginner
Utilized creative approaches to handle customer inquiries and improve service processes.
Technical SupportIntermediate
Provided technical assistance in billing and troubleshooting, especially at SITEL for DIRECTV.
Education
Bachelor
Law Degree
Languages
Spanish
English
Summary
Experienced in customer service, technical support, billing, and team collaboration across various companies and roles.
Key Achievements
- Provided customer service and technical support across multiple roles and companies, demonstrating adaptability and broad skill application.
- Engaged in billing and technical support at SITEL for DIRECTV, managing customer inquiries and technical issues.
- Participated in team-based customer service environments, emphasizing organization, creativity, and proactive problem-solving.
Experience
Customer Service Collections
Integrity Solutions Inc
2013 - 2014
soporte técnico y billing
SITEL para DIRECTV
2017 - 2018
Customer Service
Sitel Panamá
2012 - 2013
Alimentos Cárnicos De Panamá S. A
2015 - 2017
Customer Service Technical
SITEL Panamá
Skills
Proactive Problem SolvingTeamworkOrganizational SkillsCreativityTechnical Support
Published on CazVid - Jul 3, 2025