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Kevin

Interpreter with 5 years of cross-cultural communication expertise

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San Salvador, San Salvador Department, El Salvador
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Competencies

InterpretationAvanzado

Provided interpretation services for verbal and conference communications, maintaining confidentiality and cultural sensitivity.

Technical SupportIntermedio

Performed troubleshooting and configuration of mobile networks, APIs, and remote support tools for service providers.

Resume Writing & Client CollaborationIntermedio

Assisted clients in creating and improving resumes aligned with job goals and ATS standards.

Artisan CraftsmanshipIntermedio

Designed and assembled stained glass pieces, matching client specifications and installing finished projects.

Cultural CompetencyAvanzado

Developed cultural skills through ongoing education to enhance interpretation and client interactions.

Education

Technical diploma
CENTRO NACIONAL DE ARTES (CENAR)
Technical diploma
CONCULTURA
Technical English
COMPUTER DATA SYSTEM

Languages

SpanishNative
EnglishIntermediate

Summary

Dedicated professional with extensive experience in interpretation, technical troubleshooting, and resume development, committed to facilitating effective communication and supporting client success.

Key Achievements

  • Facilitated real-time interpretation for conference calls and workplace communications.
  • Created and customized resumes based on individual client needs, ensuring ATS compliance.
  • Performed technical support, troubleshooting mobile networks, and verifying API errors to resolve connectivity issues.

Experience

Interpreter

Language Link –(Interpretations Global)
Jun 2024 - march 2025

Facilitated communication between non-English speaking customers and providers., Developed cultural competency skills through ongoing education in cross-cultural communication techniques., Interpreted verbal conversations between individuals with limited English proficiency., Maintained...

Resume Maker Assistance

SSG Bold Pro
Jan 2022 - Sep 2024

Understood and followed oral and written directions., Created customized resumes for clients based on their individual needs and goals., Collaborated with clients to determine the best resume format for each job application., Advised clients on effective ways to highlight relevant qualifications...

Tech Support

Telus
August 2019 - Jun 2021

Mobile networks verification, configurations through APN and remote tools to identify issues in phones, Network or Apps

Level Tech Support, Back Office Dep

Ubiquity Poynt
March 2018 - nov 2019

Verification of Api errors in Pos System Terminals, identify connectivity errors, updates based on commands and configurations, Verification of onboarding process in terminals, verification of APN and remote tools to identify issues in Network or Terminal Apps, Interactions via chat and email

Tech Support

Cricket
Feb 2016 - feb 2018

Mobile networks verification, configurations through APN and remote tools to identify issues in phones, Network or Apps

Stained Glass Artist

Vitrales El Salvador
Sep 2014 - Dec 2016

Created templates for intricate stained glass pieces using specialized equipment., Cut, assembled, soldered and reinforced stained glass pieces with copper foil or lead came., Installed finished stained glass projects in windows, doors, cabinets and other locations., Applied grinder techniques to...

Skills

InterpretationTechnical SupportResume Writing & Client CollaborationArtisan CraftsmanshipCultural Competency
Published on CazVid - Jul 3, 2025
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