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Khubone
Hotel Receptionist
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Competencies
Demonstrated experience with Reception.
Demonstrated experience with Customer Service.
Demonstrated experience with Sales Management.
Demonstrated experience with Inventory Control.
Demonstrated experience with Data Capturing.
Education
Summary
Hotel Receptionist open to new opportunities
Experience
Hotel Receptionist
Welcomed guests and managed front desk operations.. Handled guest check-in, check-out, and reservations.. Answered calls, emails, and guest enquiries professionally.. Processed payments and maintained accurate guest records.. Coordinated with housekeeping to ensure room readiness.. Resolved guest concerns promptly and professionally.. Maintained a clean, organized reception area.. Delivered exceptional customer service to ensure guest satisfaction.
Sales Supervisor
Managed daily store operations while consistently achieving sales targets.. Led and coached the sales team to improve performance and customer service.. Oversaw inventory management, stock control and procurement.. Analyses sales performance and prepared management reports.. Managed cash reconciliation and daily financial transactions.. Improved operational efficiency through effective administrative processes.. Maintained compliance with company policies and health and safety standards.
Sales Administrator Assistance
Managed daily administrative operations.. Maintained accurate customer records.. Processed quotations and invoices.. Coordinated service bookings.. Prepared daily and monthly reports.. Managed filing and documentation.. Processed payments and reconciliations.. Updated CRM and ERP systems.. Scheduled appointments and meetings.. Handled customer enquiries professionally.. Maintained office records and databases.. Supported daily office operations.
Stock Clerk
Received, checked, and recorded incoming stock.. Monitored inventory levels and maintained accurate stock records.. Conducted stock counts and investigated discrepancies.. Picked, packed, and dispatched stock as required.. Organized the stockroom and ensured products were stored correctly.. Processed stock transfers and updated inventory systems.. Assisted with stock replenishment and maintained stock availability.
Hotel Receptionist
Welcomed guests and managed front desk operations.. Handled guest check-in, check-out, and reservations.. Answered calls, emails, and guest enquiries professionally.. Processed payments and maintained accurate guest records.. Coordinated with housekeeping to ensure room readiness.. Resolved guest concerns promptly and professionally.. Maintained a clean, organized reception area.. Delivered exceptional customer service to ensure guest satisfaction.
Store Supervisor (Sales)
Managed daily store operations while consistently achieving sales targets.. Led and coached the sales team to improve performance and customer service.. Oversaw inventory management, stock control and procurement.. Analyses sales performance and prepared management reports.. Managed cash reconciliation and daily financial transactions.. Improved operational efficiency through effective administrative processes.. Maintained compliance with company policies and health and safety standards.