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Process Developer (Quality/Data Analyst)
Analyzed and validated technical and regulatory reports related to medical products, ensuring compliance with internal and external standards., Reviewed supporting documentation and cross-checked information across internal platforms to verify data consistency, accuracy, and traceability., Performed case follow-up via email, outbound calls and internal communication channels, ensuring timely and complete resolution of each file., Managed 120+ cases per week, maintaining high levels of accuracy in data entry and case notes within CRM systems., Analyzed consumption trends and data patterns to coordinate replenishment activities and support continuous improvement across quality and compliance processes., Collaborated with Quality and Compliance teams to identify risks, standardize procedures, and strengthen documentation reliability.
3D Treatment Designer
Managed and updated 40–60 cases daily, ensuring complete and accurate clinical and administrative documentation., Communicated case requirements to internal teams in English and Spanish, improving case turnaround times and supporting SLA compliance., Reviewed prescription forms, validated uploaded information, and ensured alignment with compliance guidelines., Utilized internal CRM and workflow platforms to track case progress, maintain documentation accuracy, and support consistent operational performance.