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kurt
Service Advisor
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Competencies
Demonstrated experience with Communication.
Demonstrated experience with Interpersonal Skills.
Demonstrated experience with Organizational Skills.
Demonstrated experience with Decision Making.
Demonstrated experience with Problem Solving.
Education
Languages
Summary
Service Advisor open to new opportunities
Experience
Workshop Manager
Book in vehicles and supervise reception staff.. Test drive cars before and after repairs to confirm defects and completed work.. Prepare quotes for additional repairs and obtain customer authorization.. Communicate delays promptly and manage customer expectations.. Handle complaints and comebacks immediately to maintain trust.. Ensure no vehicle leaves without full payment.. Lock up workshop securely and activate alarm.. Respond to security alerts and ensure premises safety.. Manage cash handling and ensure funds are secured in the safe.. Order parts only from CARtime-approved suppliers.. Actively manage and motivate mechanics and support staff.. Conduct performance reviews and enforce disciplinary procedures.. Ensure compliance with CARtime standards and safety regulations.
Service Advisor
Create and invoice job cards. Create quotes. Following up with clients and parts suppliers. Reverse job cards when necessary. Obtain service and warranty approvals. Creating and processing sublets. Wip reports. Cash outstanding reports. Reporting labour sales