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Laura

Bilingual Agent with communication and project management skills

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Bogotá, Bogota D.C., Colombia
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Competencies

Assertive CommunicationIntermediate

Utilized effective communication skills in customer service and teaching contexts

Project ManagementBeginner

Applied basic project planning and organization skills in work settings

Time ManagementIntermediate

Balanced multiple responsibilities efficiently in professional environments

EmpathyIntermediate

Displayed understanding and responsiveness to client and student needs

ResponsibilityIntermediate

Assumed responsibility for tasks and roles across different employment experiences

Education

B.A IN FOREIGN LANGUAGES
Universidad del Tolima
Completed 2024

Languages

SpanishNative
EnglishAdvanced
FrenchIntermediate

Summary

Bilingual professional with experience in customer service, language teaching, and education, skilled in communication, project management, and responsible task execution.

Key Achievements

  • Served as a Bilingual Agent at Teleperformance SAS, managing communication in multicultural environments
  • Taught English at Colombo Americano, demonstrating language instruction and cultural exchange
  • Contributed to educational efforts at I.E Liceo Nacional, supporting student learning

Experience

BILINGUAL AGENT

TELEPERFORMANCE SAS
2018 - 2024

ENGLISH TEACHER

COLOMBO AMERICANO
2023
I.E LICEO NACIONAL
2019 - 2023

Skills

Assertive CommunicationProject ManagementTime ManagementEmpathyResponsibility
Published on CazVid - Jul 3, 2025
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