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Laura
Customer Service Specialist with 10 years of experience in call centers
Video resume
Costumer service
Hi please to meet you, my nace is Laura. I'm graduate on Business management and have experience on remote Job. nnI'm a multitask person and I think I learn in a very fast way so any task that you sing me I will do it quikly. n
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and complaints effectively, ensuring satisfaction.
MultitaskingAdvanced
Managed multiple simultaneous tasks including calls and data entry efficiently.
Communication SkillsIntermediate
Communicated with customers in Spanish and is actively improving English language skills.
Problem SolvingIntermediate
Resolved customer issues to ensure positive experiences and customer retention.
Remote Work AdaptabilityIntermediate
Successfully managed remote customer service roles, demonstrating adaptability.
Summary
Customer service professional with nearly 10 years of experience, including call center environments, seeking to leverage multilingual skills and remote work experience.
Key Achievements
- Provided customer support across various call center environments for nearly a decade.
- Gained experience working in multilingual settings, primarily in Spanish.
- Leveraged multitasking skills to handle multiple customer inquiries efficiently.
Skills
Customer ServiceMultitaskingCommunication SkillsProblem SolvingRemote Work Adaptability
Published on CazVid - Jul 3, 2025