Laura - Content Moderator with 3+ years in online safety and logistics operations

Bogotá, Bogota D.C., ColombiaRemoteen

Managed over 1,000 videos daily, ensuring content compliance as a Content Moderator at Teleperformance

Supervised logistics team at DB Schenker, overseeing scheduling, workforce planning, and performance monitoring

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Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in managing online content compliance and logistics operations with a focus on efficiency and safety.

Video Resume

Key Achievements

Coordinated air freight import operations, collaborating with carriers, customs, and clients for on-time deliveries

Skills

Content ModerationAvanzado

Proactively managed content to ensure policy compliance and a safe online environment.

Logistics OperationsIntermedio

Handled shipment tracking, customs clearance, and coordination for air freight logistics.

Team LeadershipIntermedio

Supervised operational teams, optimizing procedures and analyzing metrics for efficiency.

Customer ServiceIntermedio

Provided operational support in dispatch, delivery scheduling, and shipment coordination.

Software ToolsAvanzado

Experience

Content Moderator

Teleperformance

February 2022 - December 2023

Proactively managed content moderation to ensure policy compliance and a safe online environment., Handled 1000 videos per day and 322 cases per day.

Team Lead

DB Schenker | Lean Solutions Group

November 2024 - Current

Oversee key administrative functions such as scheduling, leave approvals, workforce planning, and performance monitoring to ensure optimal productivity and minimal idle time., Provide operational support in areas such as dispatch coordination, customs clearance processes, delivery appointment...