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Laura
Operations & Event Manager with 10+ years of diverse operational experience
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Competencies
Directed operational structures, workflows, and procedures across multiple organizations.
Coordinated large-scale events, managing logistics, staffing, and client relations to ensure success.
Developed and implemented systems for process improvement, tracking, and project management tools.
Built trusting client relationships and managed vendor partnerships to support business growth.
Proficient in Slack, Microsoft Teams, Monday.com, ZOHO, QuickBooks, Excel, Google Sheets, and other platforms.
Education
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Summary
Experienced operations manager and event coordinator skilled in infrastructure development, logistics, and client relations. Proven ability to streamline processes and oversee large-scale projects, including multimillion-dollar events and cross-functional teams.
Key Achievements
- Built core operational infrastructure, including SOPs, policies, workflows, and documentation standards for REVA.
- Managed multimillion-dollar experiential events and client projects, overseeing logistics, staffing, timelines, and finances.
- Designed procedures at CDM Fundraising that streamlined operations, improved communication, and reduced errors.
Experience
Operations Manager / Event Coordinator
Built core operational infrastructure, including SOPs, policies, workflows, documentation standards, and internal communication systems., Managed multimillion-dollar experiential events and high-impact client projects, overseeing logistics, staffing, timelines, and financial processes., Implemented...
Sales Associate
Built trust through strong design insight, customer service, and transparent communication., Created floor plans, managed installation schedules, and coordinated construction teams., Oversaw material orders, inventory accuracy, and vendor relations., Developed lasting client relationships that...
Event Coordinator / Operations Manager
Coordinated fundraising events and supervised teams of up to 12., Managed payroll, inventory, and overall event logistics., Improved customer retention through clear, consistent communication., Designed and implemented procedures that streamlined operations and reduced errors.