This is my profileContact via CazVidLaura
Bilingual Customer Service Agent
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Project ManagementAvanzado
Led planning, execution, and delivery of technical projects, coordinating diverse teams.
Software Development LifecycleIntermedio
Understanding of phases from requirements to deployment in software projects.
Client CommunicationIntermedio
Maintained communication with clients to ensure project requirements and updates are clear.
Team LeadershipIntermedio
Supervised and mentored project team members to meet project goals.
Education
High School
IE playa rica
Labor Technician
EGM
Labor Technician
Politécnico Ciandco
Summary
Dedicated project manager with a decade of experience leading successful tech and software development projects.
Key Achievements
- Led multiple projects resulting in on-time delivery and client satisfaction
- Managed cross-functional teams across various technical domains
- Streamlined project workflows leading to improved efficiency
Experience
Bilingual Customer Service Agent
Concentrix
Skills
Project ManagementSoftware Development LifecycleClient CommunicationTeam Leadership
Published on CazVid - May 17, 2026