Laura

Atencion al Cliente y Gestion de Datos

Brindé atención personalizada a clientes, identificando sus necesidades y proporcionando información clara sobre sus solicitudes. Desarrollé habilidades de comunicación, servicio al cliente, resolución de problemas y manejo responsable de información.. Realicé digitación y verificación de información, demostrando atención al detalle y precisión.

Desarrollé actividades de comunicación y acompañamiento con estudiantes en inglés.. Expliqué instrucciones e información de manera clara y adaptada a diferentes niveles de comprensión.. Organicé materiales y actividades, manteniendo una gestión eficiente del tiempo y los recursos.

Customer Service & Administrative Support

Assisted customers through professional communication and digital information management.. Managed customer requests, followed up on issues, and provided timely solutions.. Entered, organized, and maintained customer and product information accurately.. Communicated with suppliers and coordinated information to resolve order-related issues.. Used digital tools to manage information, communicate with customers and suppliers, and support daily administrative tasks.. Handled multiple requests simultaneously while maintaining accuracy and organization.

Teaching Practice / English Teaching Assistant

Used digital tools and online resources to prepare and organize educational materials.. Created and adapted digital learning materials using tools such as Canva and Microsoft Office.. Organized information, activities, and materials using digital documents and spreadsheets.. Communicated instructions clearly and supported students during classroom activities.. Collaborated with teachers and managed multiple tasks within scheduled deadlines.