Laura - Customer Service & Event Coordination Specialist with Diverse Experience
Summary
Versatile professional with experience in customer service, event coordination, data management, and caregiving, dedicated to delivering organized and empathetic support across various domains.
Key Achievements
- Maintained detailed data records and managed multiple tasks efficiently across roles.
Skills
Provided support and communication functions in customer-facing roles, ensuring satisfaction and accuracy.
Assisted in planning and executing wedding events, coordinating vendors and managing timelines.
Handled data entry, record maintenance, and quality control using various software tools.
Developed effective communication and conflict resolution skills through diverse roles.
Managed multiple tasks efficiently, maintaining organized records and schedules under pressure.
Languages
Experience
Customer Service Representative
Accedo - ATyT
Developed organizational, data management, and communication skills in customer service, supporting team operations and ensuring high standards of accuracy and efficiency.
Wedding Planner Assistant
Urban daisy
Assisted in organizing and coordinating all aspects of weddings, from vendor selection to timeline management, ensuring seamless execution of events., Managed schedules, appointments, and communications, ensuring all details were meticulously organized and easily accessible., Maintained comprehensive databases of clients, vendors, and event details, ensuring accurate and up-to-date records for smooth operations., Quickly addressed and resolved any issues or last-minute changes, demonstrating strong problem-solving skills and the ability to remain calm under pressure.
Data entry
Lean solutions group
Proficient in Microsoft Excel, Google Sheets, and various data management systems. Skilled in maintaining meticulous attention to detail, ensuring data integrity, and conducting quality control checks. Demonstrated ability to meet tight deadlines while managing multiple tasks. Strong organizational and communication skills, with a proven track record of collaborating effectively with team members.
Aupair
Aupair care
Provided comprehensive care and attention to children, developing skills in effective and empathetic communication, conflict resolution, planning and organization of activities, flexibility and adaptability, and teamwork.
Education
School Divino amor
High school education
Colombia college
Technology of culinary