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Leonardo
Customer Service Representative with 4 years of call center experience
Video resume
Customer service representative
My name is Leo ruiz. I grew up in newyork and I'm currently looking for a job as a customer service representative have the knowledge of working in a call center I worked for 4 years and I am currently located in cuautla morelos
Contact
Cuautla, Morelos, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers in a call center environment.
CommunicationIntermediate
Communicated effectively in English and Spanish with clients and team members.
Call Center OperationsIntermediate
Handled daily call center tasks and managed customer interactions professionally.
SupervisionBeginner
Supervised team members and mentored new staff in customer service procedures.
Language SkillsIntermediate
Learned English in the United States to enhance bilingual customer support capabilities.
Summary
Experienced customer service representative with 4 years in call centers, including supervisory roles and bilingual capabilities learned in the US. Skilled in supporting diverse customer needs and improving service quality.
Key Achievements
- Accumulated 4 years of experience in call center customer service roles
- Progressed from customer agent to supervisor within the customer service domain
- Gained bilingual skills through learning English in the United States
Skills
Customer ServiceCommunicationCall Center OperationsSupervisionLanguage Skills
Published on CazVid - Jul 3, 2025