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Leonardo

Customer Service Representative with 10 years experience in call centers

Video resume

Customer service Representative
Customer service

Contact

Tultitlá de Mariano Escobedo, México, México
Open to remote
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Competencies

Customer ServiceExpert

Provided high-quality support to customers through phone and digital channels in call center environments.

Communication SkillsAdvanced

Effectively communicated with diverse clients, ensuring clear understanding and issue resolution.

Multicultural ExperienceIntermediate

Worked in environments requiring cultural sensitivity and language skills, especially in the U.S. and Mexico.

Problem SolvingIntermediate

Resolved customer inquiries and complaints efficiently, improving customer satisfaction.

Summary

Experienced customer service representative with nearly 10 years of call center experience in Mexico and the United States, skilled in providing effective support and solving customer issues.

Key Achievements

  • Accumulated nearly a decade of customer service experience in call centers
  • Gained extensive experience working in the United States and Mexico
  • Developed strong communication and problem-solving skills in customer interactions

Skills

Customer ServiceCommunication SkillsMulticultural ExperienceProblem Solving
Published on CazVid - Jul 3, 2025
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