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Lerato

Office Assistant with Administrative and Customer Service Experience

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Pretoria, Gauteng, South Africa
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Competencies

Record ManagementIntermediate

Efficiently organized and maintained accurate records, supporting administrative functions.

Project CoordinationIntermediate

Coordinated appointments and meetings, ensuring timely execution of tasks.

Customer ServiceAdvanced

Provided attentive support to clients and customers, enhancing satisfaction and loyalty.

Communication SkillsAdvanced

Managed calls and internal communication effectively to facilitate organizational operations.

Education

GRADE 12
EMANG MMOGO HIGH SCHOOL
COMPUTER TRAINING
SKILLS DEVELOPMENT TRAINING CENTER

Languages

ENGLISH
AFRIKAANS

Summary

Motivated administrative support professional with proven experience in office management, customer service, and project coordination. Skilled in record keeping, scheduling, and enhancing team communication to drive organizational success.

Key Achievements

  • Optimized scheduling processes, enhancing resource utilization and operational efficiency.
  • Streamlined communication flow between teams and clients, improving overall organizational coordination.
  • Managed documentation and minute-taking, supporting effective meeting follow-ups.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Supported daily office operations, contributing to smooth workflow and team productivity.

Experience

Office Assistant

tshepo motabogi

Administered daily tasks, contributing to smooth office functions.. Improved scheduling processes for better resource utilization.. Strengthened team communications to achieve organizational objectives.. Executed administrative duties to support overall office efficiency.

Assistant

Jessica Molope

Executed errands to support daily operations efficiently.. Coordinated timely bookings for appointments and meetings.. Managed incoming calls to improve communication flow.. Arranged decor and setup for diverse events.. Performed housekeeping duties to maintain cleanliness.. Provided childcare services, ensuring safety and engagement of children.

CASHIER

MCDONALD'S

SALES LADY AND CASHIER

CASH CRUSADERS

HELPING CUSTOMERS WITH EVERYTHING THEY NEED. ANSWERING CALLS

ADMIN/SECRETARY

CHRIS HANI BARAGWANATH HOSPITAL

RECORD, TRANSCRIBED AND DISTRIBUTED MINUTES OF DAILY MEETING.. ANSWERED, SCREENED AND DIRECTED CALLS TO THE APPROPRIATE DEPARTMENTS.. OPEN FILES FOR PATIENTS AND RECORDED INFORMATION ON THE SYSTEM.. MANAGING FILES. ANSWERED AA INCOMING CALLS AND TRANSFERING CALLS TO APPROPRIATE PLACES.. ASSISTED ALL CALLS IN A TIMELY MANNER TO AVOID LONG WAITING TIMES.

Skills

Record ManagementProject CoordinationCustomer ServiceCommunication Skills
Published on CazVid - Jul 4, 2026
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