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Virtual Assistant with 3+ years in client support and project management
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Competencies
Performed reception duties, correspondence management, and financial record keeping to support daily operations.
Provided customer support via calls, handled inquiries, and resolved issues efficiently to maintain client satisfaction.
Conducted product presentations, processed orders, and met weekly sales and upselling targets.
Maintained accurate records in CRM, processed client and supplier information, and managed financial data.
Utilized Microsoft Office Suite and Pastel Accounting for reports, communications, and data management.
Education
Summary
Motivated virtual assistant with over 3 years experience in administrative support, customer service, and sales. Skilled in managing schedules, handling communications, and executing project tasks efficiently.
Key Achievements
- Managed scheduling, communication, and project tracking to ensure timely deliverables at Patagon Consultant.
- Handled inbound/outbound calls, achieved sales targets, and maintained detailed CRM records at Unateus.
- Streamlined reception and administrative processes, including financial reporting and supply management at Candykay Sculpted Designs.
Experience
Virtual Assistant
Managed and scheduled meetings and appointments for clients and supervisors., Handled email correspondence and maintained consistent communication with clients and stakeholders., Supported project management tasks, tracked deliverables, and ensured on-time completion., Assisted clients with...
Call Center Contractor
Handled inbound and outbound calls, processed customer orders, and followed up on inquiries., Delivered persuasive product presentations and achieved weekly sales and upselling targets., Recorded accurate customer data and maintained CRM records., Provided excellent customer service, resolving...
Front Office Finance and Administrator
Welcomed and assisted visitors while managing reception operations., Answered calls, handled inquiries, and managed correspondence and mail sorting., Collected, captured, and processed client and supplier information accurately., Allocated supplier invoices and prepared financial reports for...