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Customer Service & Technical Support Specialist with diverse industry experience
Contact
Rivas, Rivas Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered consistent service support to clients, addressing inquiries and resolving issues.
Technical SupportIntermediate
Assisted customers with technical problems, ensuring effective solutions and satisfaction.
Sales SkillsIntermediate
Engaged in credit card sales, promoting products and handling customer negotiations.
Computer SkillsAdvanced
Proficient in Microsoft Word, Excel, and PowerPoint, utilized in daily documentation and presentations.
LanguagesIntermediate
Communicates effectively in English and Spanish, supporting diverse customer bases.
Education
Pureza De Maria
Bachelor Degree
Doris Maria Morales Tijerino
UCC
Keiser University
Completed 2019
Tecnológico Nacional
Completed 2016
Languages
SpanishNative
EnglishBasic
Summary
Experienced in customer support, technical assistance, and sales with a multilingual background.
Key Achievements
- Provided technical support and customer service across multiple companies, demonstrating adaptability.
- Designed and maintained customer service processes at Ibex, supporting technical and customer needs.
- Facilitated credit card sales at Banco Uno, contributing to sales initiatives and customer interactions.
Experience
Technical Support / Customer Service
Concentrix
2019 - 2020
Credit Card Sales Specialist
Banco Uno
2005 - 2006
Customer Service
Excello
2023 - 2025
Customer Service and Technical Support
Ibex
2022 - 2023
Skills
Customer ServiceTechnical SupportSales SkillsComputer SkillsLanguages
Published on CazVid - Jul 3, 2025