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Lihle

Customer service Consultant

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Durban, KwaZulu-Natal, South Africa
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Competencies

Customer Service SkillsAdvanced

Expert in handling customer inquiries and providing effective solutions.

Sales SkillsAdvanced

Proficient in sales techniques and closing deals to meet and exceed targets.

Team CollaborationIntermediate

Able to work effectively with team members to achieve common goals.

AdaptabilityIntermediate

Versatile in adapting to new challenges and environments quickly.

Work EthicExpert

Demonstrates a strong commitment to quality and excellence in every task.

Education

Matric
Sithokozile Secondary School

Summary

Ambitious and hardworking professional with a strong background in customer service and sales. Proven track record of exceeding targets and enhancing customer satisfaction.

Key Achievements

  • Successfully resolved customer inquiries, enhancing overall customer satisfaction by 20%.
  • Consistently exceeded sales targets during tenure at Apple Corp, contributing to a 15% increase in store revenue.
  • Developed and maintained positive relationships with customers, leading to a high rate of repeat business.

Experience

Customer service Consultant

CCI Call Center
2024 - 2025

Sales Assistant

Apple Corp
2025 - 2025

Skills

Customer Service SkillsSales SkillsTeam CollaborationAdaptabilityWork Ethic
Published on CazVid - May 25, 2026
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