Lina - Customer Service & Operations Professional with 10+ years in Banking & Retail

Handled customer inquiries and support in banking and car rental services, ensuring customer satisfaction.

Supervised production, manufacturing, and shipping departments, streamlining workflows and budgets.

Utilized advanced Microsoft Office skills for reporting, documentation, and communication tasks.

Communicated effectively in English for customer interactions and team coordination.

Have in-depth knowledge of banking products and services and respond to all customer queries according to their needs., Improve customers' banking experience with company by making sure customers are taken care of promptly and that all their challenges are resolved without delay., Ensure...

Ensure optimal operational efficiency to provide customers with best car rental experience., Assist clients with various post-rental inquiries involving Car rental and billing process. Managed incoming calls and emails from customers.

Oversee production planning, instrument manufacturing, purchasing, and shipping departments., Ensure manufacturing stays on schedule and on budget., Coordinate manufacturing with sales, marketing, procurement, and other departments, as well as suppliers and carriers., Streamlined operations and...