This is my profileContact via CazVidLisbeth
Customer Service Specialist with 4+ years in Call Centers and Retail
Contact
Competencies
Experience using CRM systems to manage customer interactions and resolve issues.
Demonstrated ability to effectively communicate information, handle objections, and maintain customer satisfaction.
Utilized tools like Word, Excel, and PowerPoint for documentation, reporting, and presentations.
Basic competence in editing videos for marketing or informational purposes.
Used SAP and accounting software for sales, inventory, and order management.
Education
Languages
Summary
Dedicated customer service specialist with over 4 years of experience in call centers and retail environments, proficient in CRM and communication skills.
Key Achievements
- Handled over 200 inbound calls daily, providing product and service information.
- Completed multiple sales transactions and managed order issues effectively.
- Developed communication, empathy, and patience skills through retail and call center roles.
Experience
Operadora Linea
Contestar más de 200 llamadas entrantes en CRM, Brindar información al cliente acerca de precios de los productos, Cerrar venta de productos, Realizar incidencias de órdenes, Resolver dudas, quejas y reclamos