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Liz

Store Manager with 8+ years in retail and customer service

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Bucaramanga, Santander Department, Colombia
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Competencies

Customer ServiceAdvanced

Delivered personalized assistance and support to enhance customer satisfaction.

Inventory ManagementIntermediate

Supervised stock levels, coordinated orders, and maintained optimal inventory conditions.

Sales & Customer EngagementAdvanced

Engaged customers effectively to promote products and close sales both in-store and online.

Communication & PersonalizationAdvanced

Provided tailored product recommendations and maintained clear communication with customers.

Office & Digital SkillsIntermediate

Utilized Office and Google Apps for preparing quotes and managing tasks.

Education

Technologist in Design for the Fashion Industry
Servicio Nacional de Aprendizaje (SENA)
Completed JUL 2020
Technician in Leather Goods Production
Servicio Nacional de Aprendizaje (SENA)
Completed JUL 2018
Certification: Data Analysis Bootcamp I.
MINTIC
Completed DIC 2024

Languages

SpanishNative
EnglishB1

Summary

Experienced in retail management, customer service, and sales of technological accessories with a strong focus on personalized client engagement and inventory oversight.

Key Achievements

  • Managed inventory, orders, and sales of technological accessories in-store and online.
  • Provided personalized customer service, ensuring customer satisfaction.
  • Prepared tailored quotes and advised customers to select appropriate products.

Experience

Store Manager

DATA Distribuidora de accesorios y tecnología
JAN 2021 - OCT 2022

Prepared quotes tailored to customer needs., Managed and sold technological accessories both in-store and online., Coordinated orders and monitored inventory to maintain optimal stock levels., Provided personalized customer service, ensuring a satisfactory shopping experience.

Customer Service and Sales Advisor

ACCESORIOS ELECTRICOS F.S.
NOV 2022 - ENE 2025

Prepare quotes based on customer requirements., Manage the distribution and sales of technological accessories in a physical store., Handle orders and supervised inventory., Deliver personalized customer service with a professional approach., Conduct sales of technological accessories both in-store and through special orders., Advise customers to help them choose the right products.

Skills

Customer ServiceInventory ManagementSales & Customer EngagementCommunication & PersonalizationOffice & Digital Skills
Published on CazVid - Jul 3, 2025
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