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Workforce Management Analyst with 8+ years of data-driven HR and project coordination
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Competencies
Utilized data analysis to forecast client needs, monitor project budgets, and identify operational improvements.
Coordinated multiple projects across international and domestic contexts, ensuring timely and compliant delivery.
Managed staffing and training processes during expansion phases, focusing on efficiency and skill development.
Produced official documents, reports, and memos, ensuring clarity and professionalism within various organizations.
Provided HR and payroll assistance, supporting employee onboarding and organizational administrative needs.
Education
Languages
Summary
Dedicated professional with over 8 years in workforce management, project coordination, and data analysis. Proven ability to optimize processes, lead projects, and support HR functions across diverse sectors, ensuring efficiency and compliance.
Key Achievements
- Optimized staffing and scheduling processes at Konnectcx, improving recruitment pipelines and client satisfaction.
- Led the organization and management of EU and Canadian funded projects, ensuring compliance and effective documentation.
- Implemented organizational training practices at Teleperformance, saving over 60 hours of training time and reducing costs.
Experience
RTM Analyst
Partner with Vendors POC and Operations teams from Equiti to anticipate staffing needs, improve schedules, and ensure smooth recruitment pipelines., Analyze real-time and historical data to forecast Clients needs and optimize workforce allocation., Support authorizing training sessions, and system...
Project Administrator
Implement efficient project management processes to improve overall project delivery timelines., Develop and maintain effective communication channels between project team members and stakeholders., Regularly monitor project budgets and expenses to ensure adherence to financial constraints.
Project Administrator
Led as Project Administrator for initiatives funded by the European Union and the Government of Canada in partnership with the OIKOS consortium, dedicated to promoting human rights and combating violence against the LGBTIQ community., Spearheaded the organization, maintenance, and secure archiving...
Workforce Management Analyst
Assumed a pivotal role in personnel management training during a phase of company expansion, resulting in remarkable reductions in overhead costs and substantial staff expertise enhancement., Innovatively devised and implemented pioneering organizational training practices across various...
Quality Assurance and Contractual Supervisor
Proficiently composed drafts of official documents, memos, and emails, ensuring precise and professional communication within the organization., Generated comprehensive weekly reports based on employee performance metrics and valuable customer and CRM feedback, pinpointing strategic areas for...
Project Coordinator
Coordinated projects related to health, housing, and medical services., Organized and oversaw the installation of work or medical brigades., Managed and supervised the construction of floors in houses and roofs.